WHERE DO YOU SHIP TO?
We ship across United Kingdom and Ireland.
HOW MUCH DOES SHIPPING COST?
We offer free shipping on all orders over £100.00; orders below that value will be incur a £7.00 shipping fee.
DO YOU COVER INTERNATIONAL CUSTOMS FEES?
We do not cover the cost of Import Fees, including VAT (Taxes) and Duties. Customs fees, processing fees, taxes, and duties are paid for by the customer. Please be sure to refer to your country's Customs and Import Regulations before placing your order as perfume imports may be restricted.
IS THE SHIPPING FEE REFUNDABLE IF I WANT TO RETURN MY ORDER?
This shipping cost is nonrefundable.
HOW FAST IS YOUR SHIPPING?
Most of our orders are shipped within 72 hours after your purchase, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-4 weeks.
Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
We do not ship on the weekend or holidays, and we do not offer Saturday delivery yet.
*Please allow up to 72 hours for your order to be processed before shipment. Note, shipping methods account for transit time only, not including the order processing period.
Please note we do not ship to PO Boxes for orders over £150.00, as signature is required.
**Etat Libre d'Orange UK is committed to and taking CDC-recommended steps in our corporate office and manufacturing facilities. These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.
***Our teams are working overtime to produce and ship the top-quality Etat Libre d'Orange UK products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping many of which are imposed by our delivery partners, including and not limited to UPS, USPS, FedEx and DHL. Please check with your carrier for accurate delivery information so that we can collectively get through this extraordinary time.